Aiming to Provide the Highest Quality Services That Contribute to Our Customers’ Security, Health and Wellbeing
I’d like to express my gratitude for your continued patronage and support.
In recent years, Japan experienced a string of major natural disasters such as typhoons, heavy rains, and earthquakes, causing unprecedented damage. I’d like to offer my deepest condolences to all those who suffered losses as a result of these events.
Aiming to be the most highly evaluated P&C insurance company, we have been implementing our Mid-Term Management Plan since FY2016, in order to achieve growth in accordance with quality. During this period, we were affected by the impacts from natural disasters and other events. In other areas, however, plans have been progressing steadily. We remain strongly committed to our focus on customers and frontline execution. With this in mind, we will continue to deliver new value to our customers so that we can earn their highest possible evaluation.
Meanwhile, the Digital Revolution has driven rapid expansion in the transformation of the structure of industry through digital technologies. For example, we are seeing the emergence of a new world where all manner of things are made available as services, notably Mobility as a Service (MaaS), and the realization of a smart society that seamlessly connects people and things over the Internet. These trends are expected to dramatically reshape customers’ values and lifestyles.
In order to stay on top of these changes, we have been working to build a new platform that will enable us to create new customer touch points and deliver valuable products and services. To do so, we have been forming alliances with a broad range of partners and strategically applying cutting-edge digital technologies. Moreover, we believe that it will be crucial for us to hone their creativity, originality and speed, as well as wholeheartedly embrace the customer’s perspective, in order to achieve sustained long-term growth. To support these endeavors, we will also work intensively to transform our corporate culture and facilitate the personal growth of every employee.
In light of customer feedback, we changed the company name to "Sompo Japan Insurance Inc." on April 1, 2020 . As the core company of the Sompo Group, we will contribute to society by constantly thinking things through from the customer’s perspective and continually creating valuable products and services that contribute to our customers’ security, health and wellbeing.
I look forward to your continued support and understanding as we endeavor to reach our goals.
Sompo Japan Insurance Inc.